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#1. A technician is troubleshooting a laptop that intermittently disconnects from Wi-Fi. Other devices remain connected without issue. Which action should the technician perform FIRST?

#2. A security administrator wants to require employees to enter a password and verify identity using a mobile authentication app. What security control is being implemented?

#3. Which of the following network protocols is used for remote access to a server over a secure encrypted connection?

#4. A user’s computer displays a SMART warning during startup. What should the technician recommend?

#5. A user wants to secure their wireless network from unauthorized access. Which of the following security protocols should they choose for their wireless router?

#6. Which of the following wireless standards provides the fastest data transfer rate?

#7. Which of the following is a command-line interface used in Linux and Unix-based operating systems?

#8. A technician is troubleshooting a printer that consistently prints faded pages. Which of the following components should the technician check first?

#9. When installing a new operating system, which of the following processes prepares the hard drive for the installation?

#10. A user complains that their computer takes a long time to boot up and load the operating system. Which of the following could be the cause of this issue?

#11. Which of the following IP addresses belongs to the loopback address range?

#12. Which of the following attacks involves sending unsolicited messages or requests to a network device to consume its resources and cause a denial of service?

#13. An attacker sends fraudulent emails pretending to be a company executive requesting gift cards. What type of attack is this?

#14. A technician needs to connect two computers directly using an Ethernet cable. Which type of cable should be used for this connection?

#15. A user reports that their laptop’s battery is not holding a charge. Which of the following components is most likely at fault?

#16. Which of the following network devices allows multiple computers to share a single public IP address?

#17. Which type of memory is non-volatile and retains its data even when power is disconnected?

#18. Which of the following protocols is used to resolve IP addresses to MAC addresses in IPv4 networks?

#19. Which of the following network devices connects multiple networks together and forwards packets based on IP addresses?

#20. A Windows workstation becomes very slow after a user installs a free PDF converter. Multiple pop-ups appear and browser redirects occur. What is the MOST likely cause?

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